Customer Enquiries

Our aim is to resolve your query as quickly and efficiently as possible, within a convenient timeframe for you. Because we are an online retailer, we find it more efficient to answer your queries via email rather than phone.

Please contact us via sales@kawaiifactory.com and we do our best to get back to you within an hour.

You can also contact us by post or telephone :

Kawaii Factory
16 Greenfield Avenue
Balsall Common
Coventry
CV7 7UG
United Kingdom

0121 314 6328

Supplier Enquiries

If you are interested in selling your products on KAWAIIFACTORY.COM please contact Kate Chan via kate.chan@kawaiifactory.com